Shipping policy
Shipping Policy
Last updated: [Insert Date]
At Minky Dreams LLC, we’re committed to making sure your order arrives safely and in a timely manner. Please read our shipping policy below for important details regarding processing times, delivery options, and other frequently asked questions.
Processing Times
All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification when your order has shipped.
Please note: During high-volume periods (such as holidays or special sales), order processing may take slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following options:
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Standard Shipping (3–7 business days) – Rates vary by destination and order size
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Express Shipping (1–3 business days) – Available at an additional cost (if selected at checkout)
Delivery times are estimates and may vary depending on carrier delays or weather conditions.
Shipping Locations
We currently ship to addresses within the United States.
If you're interested in international shipping, please contact us directly at services@minkydreamsllc.com to check availability.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to become available.
Lost or Delayed Packages
We are not responsible for delays caused by the carrier, incorrect shipping addresses, or unforeseen weather conditions.
If your package appears lost or significantly delayed, please contact us at services@minkydreamsllc.com and we will assist you in filing a claim or locating your order.
Returns Due to Shipping Issues
If a package is returned to us due to an incorrect address or failure to collect, the customer is responsible for any reshipping costs. Please double-check your address during checkout.